Delete your account & data
You can delete your Notafid account and associated personal data at any time. Here is how, and exactly what is removed.
Fastest: delete in the app
Settings → Delete Account
Open the Notafid app, go to Settings, and tap Delete Account. This removes your login and your personal data from your device and our systems. You can also tap Export My Data first if you want a copy. Deletion takes effect immediately.
Can't access the app? Request deletion here
Email our privacy team
If you can no longer sign in, send a deletion request from the email address on your account and we will verify your identity and process it.
Request deletion by emailWe confirm receipt within 3 business days and complete verified deletions within 30 days.
What gets deleted
- Your account and sign-in credentials.
- Your profile information (name, email).
- Your personal app data and usage records tied to your account.
- Any transient audio and photos are already auto-deleted shortly after processing (dictation audio within 24 hours; scanned photos immediately after text extraction), so nothing personal is retained from those.
Patient records (PHI): an important note
Clinical patient records are not yours to delete unilaterally. When you use Notafid, patient health information (PHI) is created and held on behalf of your medical practice (the covered entity) under a Business Associate Agreement. Those clinical records belong to the practice and are subject to medical-record retention laws. Deleting your individual user account does not delete the practice's patient records.
To delete or return a practice's PHI, the practice administrator should contact us at legal@notafid.com. We follow the BAA: PHI is returned to or securely destroyed for the covered entity per its instructions and applicable law.
Questions
legal@notafid.com · See also our Privacy Policy and Support.